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Working for Absolute Domestics

Call 1300 364 646Call 1300 364 646

enquiries MON-FRI 8:30am – 5pm AEST

Established in 1993, Absolute Domestics is a recruitment and referral agency that specialises in the placement of home cleaners. Our cleaners help busy families and those needing help with the housework, giving them back valuable time and providing assistance with the household chores.

It is the largest agency of its kind and provides work for thousands of people throughout Australia and New Zealand. The work is what we do in our own homes every day; the only difference is you get paid for it!

Download a PDF copy of this company manual

Terms & Conditions of Registration

About Absolute Domestics
Receiving Work

You must download the App to get work. It’s user-friendly and easy to use.

You can browse jobs, select the work that suits you and manage your own roster.

When taking jobs, you must check the job offer notes to ensure you meet the client’s requirements. You have 1 hour to cancel it before it’s allocated to you permanently.

Once you accept the booking, you will receive the client’s phone number. The client is then sent your details, including your phone number. Please call the client within 24 hours of accepting the booking to arrange a time to meet.

The Client's Role

The client’s role is to provide a safe working environment for you, provide suitable and appropriate products and equipment, and to pay you on the day of the clean.

The Cleaner's Role

Your role is to provide domestic cleaning duties for our clients. The work you do contributes to quality time for busy people wanting their weekends back and time for themselves… and a clean and tidy home.

Meet & Greet Process
Agency Placement Fees

Our clients pay for the cleaning service on the day of the clean.

This payment will include your hourly rate as well as the Agency Placement Fee.

As an independent contractor, you are responsible for passing on our Agency Placement Fee at the end of each week.

Please follow the instructions below once you have been invited to create an account so that we can reconcile Agency Placement Fees and the Insurance Levy each week.

It is important to note that fees will not generate until the day after the service. You only need to pay Agency Fees once each week.

For example, if you work on Friday, then pay the whole week on Saturday but if your last day of work for the week is Wednesday then you can pay the fees on Thursday.


1. Log into https://my.absolutedomestics.com.au
2. Click on the Fees tab and select Absolute Domestics Fees
3. Select Completed for all jobs done
4. Select Job Not Done and a reason for all jobs not completed
5. Select Pay Now to pay the Agency Fee and Insurance Levy by visa, debit or credit card

Credit Card Payment

Recently, we have launched Credit Card payment for our clients to pay for their service through Stripe, a payment processing facility.

ABN Frequently Asked Questions

When it comes to choosing the right insurance, the choice is not always clear.

One of the main benefits of registering with Absolute Domestics is that we have provided Public Liability Insurance for you while working for the Agency clients.

We believe we are the only agency in Australia that has done this for its registered cleaners.

Workplace Health & Safety
Hazards in Domestic Cleaning
About the author

Madisson Dillon

Madisson is a Communications Writer at Absolute Domestics – Australia’s Largest Agency for Domestic Cleaners, and an authority in the home services industry for over three decades.

Madisson plays a pivotal role in writing content for comprehensive contractor training programs and facilitating successful contractor referrals to a diverse clientele.

Her deep understanding of the domestic cleaning industry's dynamics, coupled with a commitment to excellence in service delivery, positions Madisson as an expert in the field.

Read more from Madisson Dillon