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Collection Notification Statement

Call 1300 364 646Call 1300 364 646

enquiries MON-FRI 8:30am – 5pm AEST

This statement applies to each of the following entities, which are referred to as “Absolute Domestics”:

  • Absolute Domestics Pty Ltd (ACN 133 658 152)
  • Absolute Domestic Cleaning Pty Ltd ACN (608 263 583)
  • Clean Homes Pty Ltd (ACN 169 398 323).

Absolute Domestics has collected your personal information.

Absolute Domestics respects and values the privacy and protects the personal information of others who we engage with, including you.

Personal Information collected

You have provided us with personal information or we collected that information from a third party or external source, which may have included your name, address, phone number, email, organisation and position details.

You may also have provided us with other personal information, such as credit or financial information, sensitive information including disability or health information, detail of your ethnic origin, religious belief or other preferences (some of which may be collected inadvertently).

Reasons for collection

The purposes for which we collect personal information include:

  • Where necessary for us to provide our service;
  • As part of our service, we collect information from cleaners who provide contract services.
  • To provide you with information online, including:
  • where you have elected to take part in our e-newsletter service;
  • to notify and keep you informed of the events, services and service offers we provide and of current developments;
  • For recruitment and employment (including expressions of interest in working for us);
  • For administration and management purposes.
  • To notify potential vaccination status for contract services

Consequence of non-collection

If we do not collect this personal information from you, we may be unable to properly provide services to you, or the nature and extent of those services may be limited.

Your personal information

Absolute Domestics will use the personal information collected for various activities. These are outlined in our Privacy Policy located on our website. Occasionally, we may disclose your personal information to third parties in accordance with our Privacy Policy and our legal obligations. You should note that:

  • We may share your personal information with third parties.
  • We will not sell your personal information without your written consent and only where permitted by law.
  • We may also disclose your personal information as required by law.
  • We may also store, process or back-up your personal information on computer servers or networks which are located overseas or in “the cloud”.
  • We take steps to ensure the security of your personal information. Those steps are further detailed in our Privacy Policy.
  • You may request to access or correct/update the personal information that we hold about you at any time.
  • Our Privacy Policy on our website contains further information relating to how you complain about our handling of your personal information and how we will deal with such a complaint.
  • We will dispose of, or destroy your information within a reasonable time of it no longer being required by us to undertake the provision of our services.

Contact us

You may request further information, express concerns and/or queries about the way we manage your personal information by contacting our Privacy Officer:

Please refer to our Privacy policy for further details relating to the above matters.