- Written by Christine Bernard - Content Manager
- Published
One of the first questions we often get asked when people call in to book their cleaning service is should I provide my house cleaners with equipment? This really depends on what type of cleaning service you’re booking, and what your preference is.
Do House Cleaners Bring Their Own Supplies?
Short answer: it depends on the type of clean. Some cleaning companies always supply their own products and equipment, others always use the client’s, and some, like Absolute Domestics, offer both depending on the service. Here’s how it breaks down.
One-off Cleans Vs Regular Cleaners
At Absolute Domestics we offer one-off cleans and regular house cleaning. With the one-off cleans these are performed by specialist spring cleaners, it’s the service you book when you are looking for a big clean reset. Often booked for move in or move out cleans, spring cleaning prior to events and bond cleaning.
With one-off cleans Absolute Domestics cleaners provide their own products and equipment, the reason for this is they are performing specialist cleaning often in homes that might be empty prior to the owners moving out or moving in.
Whereas for our regular house cleaning service, the cleaners use the products and equipment you have in your own home. There are a few reasons for this.
Hygiene
It’s more hygienic for our cleaners to use your products and equipment, when you think about it you wouldn’t want a cloth that had wiped down some stranger’s bench wiping down your bench. Using your products and equipment keeps things more hygienic.
Personal Preferences
By using your own products and equipment our cleaner can maintain your home with products you like. Some clients prefer homemade cleaning solutions, others like specific brands or even have allergies to specific products.
Different Homes Equals Different Equipment
At Absolute Domestics we understand that each home is unique. Every home has its own quirks and requirements, the products and equipment you’d use to clean a marble floor are different to what you’d use for vinyl floor. By working with your personal cleaning equipment and products our cleaners can tailor your cleaning service to your needs.
What About the Vacuum?
For a regular clean, the same logic applies to the vacuum as everything else, our cleaners will use the vacuum you already have at home, since it’s set up for your floor types (carpet, hardwood, tiles) and means there’s one less piece of equipment for your cleaner to carry between jobs. If you don’t have a vacuum, or your cleaner flags that yours isn’t up to the job, this is worth raising directly with them or your Area Coordinator, most can work something out or advise on the option below. See our prepare for your cleaner guide for more on getting ready for a visit.
Expert Advice on Products
What happens if you’re not sure what kinds of cleaning products and equipment works for your home? Not to worry our cleaners will be in touch to discuss your regular cleaning booking, and they can advise you on which products and equipment they will need to complete the cleaning you have requested.
Because your service is completely customisable your cleaner can customise all the products used as well. Depending on the cleaning tasks assigned and the goal for each clean, your cleaner can give advice on products and equipment that can help you get your home in tip top shape.
What Products Do Professional House Cleaners Use?
For a regular clean using your own supplies, most cleaners will typically use a general multi-purpose spray for most surfaces, a glass cleaner for mirrors and windows, a bathroom-specific cleaner for the toilet, shower and tiles, microfibre cloths (which lift dust and grime better than paper towel or old rags), and your vacuum and mop for floors. Your cleaner may suggest a specific product for a particular surface, like a stone-safe cleaner for marble or a wood-safe polish for timber floors, if your home needs it.
What if you want your cleaner to provide products and equipment?
Some clients don’t want to provide products or equipment for their regular cleaning service, and that’s okay. We offer the option of having your cleaner provide products and equipment for an additional $15 per service.
The Absolute Domestics Difference
You want a spotless home. That’s the one thing you know for sure. But, there are so many decisions to make. How can you be sure you choose the best cleaners available?
Unlike some other cleaning companies Absolute Domestics covers our cleaners for public liability and accident insurance, ensuring the safety of your home and our cleaners. As an agency, we vet, recruit and train cleaners and we have a large pool of cleaners available to assist you. If you’re not gelling with your cleaner, we can offer you a replacement cleaner. Our recruitment process is extensive, our cleaners go through a vetting process including a police check so you can feel confident leaving your home in our hands. We service suburbs, capital cities and major regional centers all over Australia.
Frequently asked questions
Do house cleaners bring their own vacuum?
For a regular clean, cleaners typically use the vacuum you already have at home, since it’s suited to your floor types. For a one-off clean, such as a bond clean or spring clean, the cleaner brings their own equipment, including a vacuum, as standard.
Should I provide cleaning supplies for my cleaner?
For a regular clean, most clients provide their own products and equipment, this keeps things hygienic and lets your cleaner use products suited to your home’s surfaces and your personal preferences. If you’d rather not, most providers, including Absolute Domestics, offer the option of the cleaner bringing their own supplies for a small additional fee.
What cleaning products should I have at home for my cleaner?
A general multi-purpose spray, a glass cleaner, a bathroom cleaner, microfibre cloths, and your usual vacuum and mop cover most regular cleaning needs. If your home has specific surfaces like natural stone or timber floors, it’s worth asking your cleaner what product they’d recommend so nothing gets damaged.
What tasks will my cleaner actually use this equipment for?
See our typical house cleaning duties guide and our house cleaning checklist for a full breakdown of what’s covered in a standard visit.
Come Home to a Fresh, Spotless Home and Relax


