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Domestic Worker’s Compensation Insurance FAQs

Domestic Workers Compensation Insurance

Absolute Domestics is a recruitment and referral agency that matches trustworthy and reliable cleaners to individuals, families or busy homes needing help with the household chores. Those wishing to provide these types of services register with Absolute Domestics as independent domestic cleaning contractors.

What is Domestic Workers Compensation Insurance?

Domestic Workers Compensation Insurance protects the householder against the risk of a compensation claim from a person injured while working in, or about, or in connection with the householders primary place of residence or connected property.

No. Absolute Domestics cannot cover its registered independent domestic cleaning contractors for domestic workers compensation because they are not employees of Absolute Domestics.

The ATO lists features of an enterprise as: 

Advertising, setting up a social media account or a website for the business.

Purchasing business cards or stationery for the business.

Obtaining business licences or insurance to operate.

Leasing or purchasing premises, equipment or stock for the business.

Issuing quotes or bidding for work.

Consulting with financial, business or tax advisors.

Applying for finance.

Buying a business.

The activity is a significant commercial activity and is a reasonable size and scale.

There is an intention to make a profit from the activity.

Some common examples of household workers include baby sitters, caretakers, cleaning people, cooking, dog walkers, domestic workers, drivers, gardeners, handymen, health aides, house-sitters, housekeepers, in-home carers, laundry and ironing, maids, nannies, pool cleaners, private nurses, shopping for food, yard workers and other household chores.

We absolutely recommend it!

Premiums are relatively inexpensive and the peace of mind enjoyed knowing all parties are covered is absolutely priceless.

It is important to note that individual sole trader contractors with ABNs operating their own business may also be considered to be household workers dependant on circumstances at the time of assessing a potential claim.

It makes good sense to have this type of insurance cover in place in any event.

It should not be taken for granted that home and contents covers domestic workers in the home.

While most home and contents policies include public liability insurance, this only covers visitors to the householders dwelling and not people they employ to work on their domestic property.

Having a domestic workers insurance policy does put the question of risk beyond doubt for the householder from a domestic workers compensation claim.

This means an insurance company deals with any claim the householder may experience.

This is a very important benefit.

In the Australian Capital Territory, Tasmania and Western Australia, domestic workers compensation cover can often be offered in conjunction with a home contents policy as an optional extra.

In New South Wales, Victoria and South Australia, the government authorities have designated insurers operating as scheme agents on their behalf.

In Queensland, the scheme is wholly operated by the state.

In the ACT, Domestic Workers insurance can be taken out by contacting one of the WorkSafe ACT Agents or by contacting your home and contents insurer to add domestic workers insurance coverage to an existing policy.

In NSW, private householders who expect to pay $7,500 or less to their domestic workers are not required to take out a separate workers compensation policy as they are automatically covered by WorkCover.

Householders who expect to pay domestic workers more than $7,500 per annum can take out Domestic Workers insurance by contacting one of the WorkCover Insurance Agents.

Currently the cost is 1% of total wages paid subject to a minimum of $175 per year.

In the Northern Territory, private householders are not required to provide workers compensation for their domestic workers where the total wages of their workers is less than currently $302.70 per week.

If wages for domestic workers does exceed currently $302.70 per week, clients may wish to contact NT WorkSafe for a list of insurance agents who can provide a separate domestic workers compensation policy.

In Queensland, Domestic Workers insurance can be taken out by contacting WorkCover Queensland on 1300 362 128 and asking for a Household Worker Insurance Policy.

The policy is only $50 for two years and can be arranged with a brief phone call with WorkCover.

This is excellent value.

In SA, private householders who expect to currently pay $12,286 or less to their domestic workers are not required to register and pay a separate premium, unless a claim is lodged by a domestic worker.

If private householders expect to currently pay domestic workers more than $12,286 per annum, they must register within 14 days.

The current premium is approximately 5.8% of the workers wages.

In Tasmania, Domestic Workers insurance can be taken out by contacting one of the WorkSafe Tasmania Agents or contacting your home and contents insurer to add domestic workers insurance coverage to your policy.

In Victoria, private householders who expect to currently pay $7,500 or less to their domestic workers are not required to take out a separate workers compensation policy as they are automatically covered by WorkCover.

Householders who expect to pay domestic workers more than $7,500 per annum can take out Domestic Workers insurance by contacting one of the WorkSafe Victoria Insurance Agents.

Currently the cost is 1% of total wages paid subject to a minimum of $175 per year.

In Western Australia, Domestic Workers insurance can be taken out by contacting one of the WorkCover Scheme Agents or by contacting your home and contents insurer to add domestic workers insurance coverage to an existing policy.

This can cost from as little as approximately $8.80 per year.

A domestic cleaning contractor registered with the Agency may engage other persons to carry out its duties with the consent of the Client and prior written consent of the Agency.

The Agency or Client may refuse consent at their sole discretion.

If another person performs the services, the original contractor remains responsible for the performance.

The substitute must agree to the Terms and Conditions of Registration.

The substitute must also be listed as an approved contractor with the Agency.

See How Much Time Cleaning Is Taking From You Each Year

Just add your home size and number of rooms to see how many hours per year you spend on chores – hours you could be enjoying with family or yourself.

or Call 1300 36 46 46

I feel supported, not managed.

“I’ve worked on my own before, and it was stressful dealing with everything myself. With Absolute Domestics, I still choose my hours and clients, but I always have someone to help if something comes up. It feels like I’m running my own business without being left on my own.”

The flexibility actually works in real life.

“I’m a mum and I needed work that fits around school hours. Absolute Domestics made that possible. I can take school holidays off, increase my work when I want, and never feel pressured to do more than I’m comfortable with.”

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