Absolute Domestics Logo

1300 364 646

enquiries MON-FRI 8:30am - 5pm AEST


Benefits Of Open Communication With A Cleaning Agency

Communication is the most important aspect of any service. Without it, the quality of the service will never reach its full potential. One important aspect of communication in the modern world is providing information to potential customers.

Being the source of information is a way to display your confidence and your reliability as a service agency. Making the customer aware of the details that are involved in hiring your service inspired trust and helps the process go smoothly. We asked Absolute Domestics to explain how they value communication and were impressed with the answers that they gave.

Video transcript:

My name is Renae and I’m the Communications Manager at Absolute Domestics, a domestic cleaning agency with operations in Australia and New Zealand. My job is really keeping those lines of communication open, sharing cleaning knowledge and hints and tips. We make How To videos and we do all sorts of training material and newsletters. You name it, we’re into it.

In my role in communications, my focus is really on keeping those channels open between the cleaner, the client and the agency. We want the information to flow throughout in all aspects.

The advantage of having information constantly flowing between cleaners, clients and the agency is that we’re always improving our service. We’re delivering almost additional value because you’re getting more than what you pay for. You’re getting tips and you’re getting inside tricks as to what to do. Your cleaners are learning all the time about how to streamline the process. You’re getting value for money.

We really just recommend as long as you’re open with your communication, there is nothing that can’t be done.

A great house cleaning agency understands the times that we are living in. By making use of everything from training videos to newsletters, a company can keep the flow of communication open between clients and workers. Everyone benefits as a result, and the company gains recognition for operating with transparency a positive business model.

If you are looking for the right cleaning agency to take care of your home, consider Absolute Domestics and our right approach to open communication. Read more about our dedicated team here.

Book a
cleaner today

Get your weekend back with our regular, catchup or once off cleans.


Call our friendly team

1300 364 646

Or book online in 60 seconds

GET RATES & BOOK ONLINE GET RATES & BOOK ONLINE
By Kate Merryweather 15 Mar, 2021
When you are thinking of hiring a house cleaner, you are often wondering what things they can do. Especially if it’s your first time hiring a cleaner, you might be unsure what they actually do? There’s of course the standard cleaning tasks which we outline below, but there’s probably a lot more your cleaner can […] The post Surprising things a cleaner can do for you appeared first on Absolute Domestics.
By Kate Merryweather 25 Feb, 2021
If you have a cleaner, you know that from time to time things aren’t done how you’d like. So if you’re not happy with your cleaning service, it’s time to learn how to give feedback to your cleaner.  Don’t fret. Many people dread having awkward conversations. But think of it as business. It’s simply about […] The post How to give feedback to your cleaner appeared first on Absolute Domestics.
By Kate Merryweather 27 Jan, 2021
If you are thinking of hiring a professional cleaner, your first question is typically: how often should cleaners come? The short answer is: it depends on your budget and the size of your home. Four factors that determine how often you should get your house cleaned Factor #1: the size of your house If you […] The post How often should I have my house cleaned? appeared first on Absolute Domestics.
By Kate Merryweather 21 Dec, 2020
Are you wondering about the benefits of hiring a professional house cleaner? Like any investment, it’s useful to compare the costs with the benefits. Everyone has different reasons for hiring cleaners. Plus, everyone has different income levels and budgets.  Some may consider hiring a cleaner a must-have necessity. While others consider it a luxurious indulgence. […] The post Unexpected benefits of hiring a house cleaner appeared first on Absolute Domestics.
By Renae Edey 25 May, 2018
Having a cleaner regularly take care of the housework is one of life’s biggest pleasures so to get the most out of your service, here are our top tips for customer satisfaction! Sometimes the small things often make the biggest impact. As our cleaners work for you in your home, they work to your instructions […] The post How to get the most out of your cleaning service appeared first on Absolute Domestics.
By Renae Edey 06 Sep, 2017
Growing up, Saturday morning was always the day bed sheets were stripped, washed and hung on the line. The house had to be clean from top to bottom and everything was put back in its place before anyone was allowed to enjoy their weekend. I’ll be honest, my mother did the bulk of the work […] The post How often do I really need to clean everything? appeared first on Absolute Domestics.
By Renae Edey 18 Oct, 2016
Keeping homes clean with pets is something that we deal with on a daily basis. Read our top 5 tips to help you keep your home clean when living with a pet. The post Make pet mess a thing of the past appeared first on Absolute Domestics.
By Renae Edey 23 Jun, 2016
You finally made the move; you decided to hire a professional cleaning service for your home. That’s great! You finally have the help that you need around the house. But, how do you know you have selected the best plan for you? They are doing a great job and they are using the same products […] The post What Frequency Of Home Cleaning Is Right For You? appeared first on Absolute Domestics.
By Renae Edey 12 Jun, 2016
There are cleaning services that come in all shapes and sizes. Some companies are only geared towards daily cleaning needs, while others may be trained specifically for move-in ready or move-out ready cleanings. What if your needs change along with your schedule or yearly situation? Is there a house cleaning service that can adjust to […] The post Can A Domestic Cleaning Service Handle Your Spring Cleaning Needs? appeared first on Absolute Domestics.
Show More
Share by: